Contact Us: Help and Support Center
AMP is committed to creating open and accessible support for our customers. All the agents are trained to answer your questions about your account and the NinjaTrader, MultiCharts and MarketDelta platforms. Our tech support and trade desk provide 24 hour assistance. In addition, below we have several help options available that provide quick and effective access to the information needed.
PHONE SUPPORTToll Free: (800) 560-1640 | Direct: (312) 893-6400.
If calling during off-work hours leave us a voicemail. We will contact you as soon as we receive your message. Phone support is available 24 hour from Sunday 5:00 PM CST till Friday 5:00 PM CST.
LIVE CHATYou can contact our support team for assistance through our Live Chat.
OPEN A CASENeed a quick answer? Simply fill out the request for support form. This form includes information that will help us route and track your inquiry for the highest level of service possible.
Click here for SUPPORT FORM »
EMAIL SUPPORTPlease feel free to send us an email at email@example.com with any technical supoort questions.
REMOTE HELPIt is a technology that allows AMP technical representatives connect to a client's remote computer in a different location. We found that this type of service is the most effective in solving our clients technical inquiries.
Remote Desktop Connection »
VIDEOSWe have a library of pre-recorded training videos designed to make your learning curve quick and enjoyable.
View the Library»
NT/CQG Connection Guide»